> ## Documentation Index
> Fetch the complete documentation index at: https://docs.briksync.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Management

> How to invite team members, assign roles, manage permissions, and suspend users in BrikSync PropOS.

BrikSync PropOS supports multi-user organisations with role-based access control. Admins can invite team members, assign appropriate roles, and manage access from a central location.

***

## Roles Overview

| Role                 | Access Level                                                                                |
| -------------------- | ------------------------------------------------------------------------------------------- |
| **Super Admin**      | Full organisation access, including all properties, settings, billing, and team management. |
| **Admin**            | Full access to all properties, settings, billing, and team management.                      |
| **Property Manager** | Access to assigned properties only. Manages tenants, maintenance, and leases.               |
| **Landlord**         | Access to own properties. Views rent, leases, and maintenance.                              |
| **Broker**           | Manages leads, deals, and commissions. PRO+ only.                                           |
| **Tenant**           | Access to their own tenancy data via the tenant portal.                                     |

<Note>
  Tenants are invited separately via the tenant record, not from Team Management. Team Management
  covers your internal staff and agents.
</Note>

***

## Inviting a Team Member

1. Go to **Settings → Team**.
2. Click **Invite Member**.
3. Enter the person's **email address**.
4. Select their **role** from the dropdown.
5. Click **Send Invitation**.

The invitee will receive an email with a secure link to accept the invitation and create their account. Invitation links expire after **7 days**. If the link expires, cancel the invitation and send a new one.

***

## Editing a Team Member's Role

1. Go to **Settings → Team**.
2. Find the team member in the list.
3. Select the new role from the **role dropdown** on their row.

The change is applied immediately — there is no separate save step. The team member will see their new permissions on their next page load or login.

***

## Suspending a Team Member

Suspending a team member revokes their access to the platform immediately. Their historical activity, notes, and records are preserved.

1. Go to **Settings → Team**.
2. Find the team member.
3. Click **Suspend**.
4. Confirm the action.

Suspended users appear under the **Suspended** section in Team Management and can be reactivated at any time.

<Warning>
  Before suspending a Property Manager, reassign any open maintenance requests they are handling and
  update property assignments so the properties remain covered.
</Warning>

***

## Reactivating a Team Member

1. Go to **Settings → Team**.
2. Find the suspended member.
3. Click **Reactivate**.

The user will regain access on their next login. You may need to reassign properties if they were removed during suspension.

***

## Pending Invitations

Invitations that have been sent but not yet accepted appear in the **Pending** tab.

From there you can:

* **Cancel** a pending invitation if it is no longer needed.

To send a fresh invitation after one has expired or been cancelled, use **Invite Member** to start a new invitation.

***

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