Two-Factor Authentication (2FA / MFA)
Two-factor authentication adds a second layer of security to your login. Even if someone obtains your password, they cannot log in without the second factor.Enabling 2FA
- Go to Settings → Security.
- Click Enable Two-Factor Authentication.
- Follow the setup steps to connect an authenticator app such as Google Authenticator, Authy, or 1Password, which generates one-time codes.
- Save your backup codes in a secure location. These can be used to access your account if you lose access to your authenticator app.
Disabling 2FA
You can disable 2FA from Settings → Security → Two-Factor Authentication. We do not recommend doing this unless you are switching to a different authenticator app.Two-factor authentication requirements are determined by your role within the organisation.
Contact your Admin if you have questions about your account’s 2FA policy.
Password Security
Changing Your Password
To change your password, use the password reset flow: go to briksync.com/login, click Forgot Password, and follow the steps sent to your email address. This is the standard way to set a new password for your account. Your password should be at least 12 characters and include a mix of uppercase letters, lowercase letters, numbers, and symbols. A password manager is recommended for generating and storing strong passwords.Forgotten Password
If you cannot log in, go to briksync.com/login and click Forgot Password on the login page. Enter your email address and we will send you a password reset link. Reset links expire after 60 minutes.Session Management
Viewing and revoking individual active sessions is coming soon. In the meantime, if you suspect
your account has been accessed without your permission, reset your password immediately using the
Forgot Password link on the login page, and contact us at
hello@errsol.com.
Email Address Security
Your email address is used to log in and receive important account notifications. To change your login email, email hello@errsol.com — we will verify the change with you and confirm once it has been updated.GDPR data requests
If you need to export your personal data, request account deletion, or erase personally identifiable information (PII), you can submit a GDPR data subject request directly from your account settings.Available request types
Submitting a request
- Go to Settings → Privacy & Data.
- Select the request type — export, deletion, or erasure.
- Click Submit Request.
Request statuses
For export requests, a download link is provided once processing completes. The link has an expiry time — download your data before it expires.
To request removal of a team member’s personal data, contact us at
hello@errsol.com with the relevant details. All GDPR data requests are
logged for audit purposes.
Recognising Suspicious Activity
If you notice anything unusual — unexpected logins, changes you did not make, or emails about activity you did not initiate — take these steps immediately:- Reset your password using the Forgot Password link at briksync.com/login.
- Review the Audit Log (Admin accounts) for any recent changes.
- Contact us at hello@errsol.com if you need further assistance.
Built by Errsol Technologies LLP