The dedicated Vendors area is coming soon. Vendor records and ratings will be integrated
directly into the maintenance experience. If you have questions in the meantime, contact us at
hello@errsol.com.
What vendors are used for
Vendors are linked to maintenance requests. When a repair or service job is raised, a Property Manager or Admin can associate a vendor from your directory with that request so their contact details are on hand and your team knows who is handling the work. After the work is complete, your team can rate the vendor to build a quality record that helps inform future decisions.Minimum role required: Property Manager. Property Managers, Landlords, Admins, and Super
Admins can view, create, and manage vendors. Brokers and Tenants do not have access to the vendor
directory.
Vendor information
Each vendor record holds:- Name — the vendor or company name (required).
- Contact name — the individual contact person (optional).
- Contact email — optional.
- Contact phone — optional.
- Address — the vendor’s business address (optional).
- Notes — internal notes about this vendor (optional).
Assigning vendors to maintenance requests
Assigning a vendor to a maintenance request is coming soon as a dedicated in-app feature. In the meantime, vendor details stored in the directory remain accessible to Property Managers and above for manual coordination.Vendor ratings
After a vendor completes work you can leave a rating (1–5) and an optional written review. Ratings are averaged and visible to all team members with vendor access — helping your team choose the best contractor for future jobs. Vendor rating from within a maintenance request is coming soon as a dedicated in-app feature.Built by Errsol Technologies LLP