Managing properties
Properties are the foundation of your BrikSync PropOS portfolio. Each property represents a physical address that you own or manage, which can contain one or more rentable units.
Plan limits
| Plan | Max properties |
|---|
| FREE | 3 |
| PRO | 25 |
| BUSINESS | Unlimited |
If you have reached your plan’s property limit, you will see a PLAN_UPGRADE_REQUIRED prompt when
attempting to add a new property. See Plans & Pricing for more details.
Adding a property
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Go to Properties in the left sidebar.
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Click Add Property.
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Complete the property form:
- Property Name — a clear, recognisable label (e.g. “Elmwood Court”). 1–200 characters.
- Address — street address (line 1 required, line 2 optional), city, state, postal code, and country.
- Property Type — select from the options below.
- Number of Units (
total_units) — the total number of rentable units at this address (1–10,000).
- Description — optional, up to 2,000 characters. Tenants and managers may see this.
- Year Built — optional (1800 to two years ahead), used for reporting.
- Cover Image — optional. Accepts JPEG, PNG, or WebP up to 10 MB. EXIF metadata is automatically stripped for privacy.
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Click Save Property.
The property will immediately appear in your portfolio. A property assignment is automatically created linking you as the owner.
Minimum role required: Landlord.
The API response includes a deprecated unit_count field. Use total_units instead. The
unit_count field is still returned for backward compatibility but will be removed in a future
release.
Property types
BrikSync PropOS supports the following property types:
| Type | Description |
|---|
| residential | Single-family homes, flats, apartments, student housing. |
| commercial | Office space, retail units, warehouses. |
| industrial | Factories, distribution centres, workshops. |
| mixed_use | Buildings with both residential and commercial units. |
land | Vacant land, plots, or development sites. Deprecated — no longer accepted when creating or filtering properties. Existing properties with this type still appear in unfiltered results but cannot be assigned to new properties. |
Property detail page
Click any property to view its full detail page. The detail view includes:
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Property profile — name, address, type, description, and cover image.
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Units — all units with status, tenant name, active lease, and monthly rent.
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Occupancy breakdown — total, occupied, available, maintenance, reserved, and inactive unit counts with an occupancy rate percentage.
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Financials — financial summary visible to Admin and Super Admin roles only. The API response includes a
financials object with the following fields:
| Field | Type | Description |
|---|
active_leases | integer | Number of currently active leases. |
occupied_units | integer | Number of units with an active tenant. |
monthly_rent_roll | number | Total monthly rent across all active leases. |
average_rent_per_occupied_unit | number or null | Average rent per occupied unit. Null if no units are occupied. |
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Maintenance history — recent maintenance requests for the property.
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Documents — property-level documents with upload and download capabilities.
Minimum role required: Landlord. If the property is not found or you do not have access, you
will see a “Property not found” message.
Listing and filtering properties
The property list supports both grid and map views with the following filters:
| Filter | Description |
|---|
| Search | Free-text search by property name or address (up to 200 characters). |
| Type | Filter by residential, commercial, industrial, or mixed_use. |
| City | Filter by city name (up to 100 characters). |
| Rent range | Minimum and maximum rent values. |
| Amenities | Filter by amenity tags (up to 20 items). |
| Availability | Show all, available, occupied, maintenance, reserved, or archived. |
| Radius | Geo-radius filter using centre latitude/longitude and distance in km (1–200 km). |
Results support sorting by name, creation date, city, type, or total units in ascending or descending order, and are paginated (up to 100 items per page).
Visibility by role
| Role | Properties visible |
|---|
| Admin / Super Admin | All properties in the organisation. |
| Landlord / Property Manager | Only properties assigned to you via the property assignments table. |
Editing a property
- Go to Properties and click the property you want to edit.
- Click the Edit button in the top-right corner.
- Update any fields as needed. You can also toggle the
is_active flag.
- Click Save Changes.
All changes are saved immediately and reflected across the platform, including the tenant portal.
Managing units within a property
Once a property is created, you can add and manage its individual units from the Units tab on the property’s detail page.
Each unit can be:
- available — ready to be assigned to a new tenant.
- occupied — assigned to a current tenant with an active lease.
- maintenance — temporarily offline for repairs.
- reserved — held for an upcoming tenant or purpose.
- inactive — decommissioned or otherwise not in use.
See the Units guide for full details.
Property comparison (Pro and Business)
Use side-by-side comparison to evaluate up to 4 properties across occupancy, rent, lease, and maintenance health.
- Go to Properties.
- Click Compare.
- Select 2 to 4 properties.
- Click Compare Selected.
The comparison view includes the following metrics for each selected property:
| Metric | Description |
|---|
| Occupancy rate | Percentage of units currently occupied. |
| Unit status breakdown | Occupied, available, maintenance, reserved, and inactive counts. |
| Listed rent range | Minimum and maximum listed rent across units. |
| Average unit rent | Mean rent per unit. |
| Monthly rent roll | Total monthly rental income. |
| Active leases | Number of currently active lease agreements. |
| Open maintenance requests | Number of unresolved maintenance issues. |
Property comparison is available on Pro and Business plans with an active or trialing
subscription. Free plan users will see an upgrade prompt.
Landlord and Property Manager users can only compare properties that are assigned to them.
Attempting to compare properties you do not have access to will return an error.
Assigning a property manager
To assign a Property Manager to a specific property:
- Open the property’s detail page.
- Go to the Team tab.
- Click Add Manager and select the team member from the list.
- Click Confirm.
The Property Manager will see this property in their dashboard. You can assign multiple managers to a single property and a single manager can oversee multiple properties.
Archiving a property
If a property is no longer active, you can archive it rather than delete it. Archived properties are removed from your active portfolio view but all associated data — leases, payments, maintenance records, and documents — is preserved. This is useful for seasonal properties or units temporarily taken off the market.
- Open the property detail page.
- Click Actions → Archive Property.
- Confirm the action.
To restore an archived property, go to Properties → Archived and click Restore.
The API response includes the following archive-related fields:
| Field | Type | Description |
|---|
is_archived | boolean | Whether the property is archived. |
archived_at | datetime or null | Timestamp when the property was archived. Null if not archived. |
To list only archived properties via the API, use the availability=archived filter on the properties list endpoint.
Archiving a property does not terminate active leases. Ensure all leases have been properly ended
before archiving.
Deleting a property
Deletion soft-deletes the property by setting it to inactive. All associated data — leases, payments, and maintenance records — is retained but the property will no longer appear in active views.
Only Admin and Super Admin roles can delete a property. If you need to remove a property from your account, archiving is recommended for most cases.
Brochure link analytics
You can share a property brochure with external parties via a unique link. Each brochure link includes built-in analytics so you can track engagement.
Sharing a brochure
- Open the property detail page.
- Click Share Brochure.
- Copy the generated link and send it to your contact.
Each link is identified by a unique token and expires automatically based on your chosen expiry window — 1, 3, 7, or 14 days (defaults to 7 days). You can revoke a link at any time from the property detail page by clicking Revoke Link.
Viewing analytics
For each brochure link you can see:
| Metric | Description |
|---|
| View count | The number of times the brochure has been opened. |
| Last viewed | The date and time the brochure was most recently viewed. |
| Expires | When the link will automatically stop working (1, 3, 7, or 14 days from creation). |
| Status | Whether the link is currently active, expired, or revoked. Expired links display a clear “link expired” message to visitors. |
Brochure link analytics are available to all roles that can view the property detail page. Only
Admins, Super Admins, and Landlords can create or revoke brochure links.
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