The Super Admin is the account holder who created the organisation and has the highest level
of access within it. Super Admins have all Admin capabilities and are responsible for billing
and top-level organisation settings.
What Admins Can Do
- View and manage all properties in the organisation, regardless of assignment.
- Create, edit, and archive properties, units, tenants, and leases.
- View and manage all maintenance requests across the portfolio.
- Invite, edit, and suspend team members and assign their roles.
- Access the audit log to review all activity across the organisation.
- View the full analytics dashboard (PRO+ plans).
- Manage broker assignments and commission structures (PRO+ plans).
Inviting Team Members
To add a new team member to your organisation:- Go to Settings → Team.
- Click Invite Member.
- Enter the team member’s email address.
- Select their role:
- Admin — full organisation access.
- Property Manager — operational access to your organisation’s properties.
- Broker — manage leads, deals, and commissions (PRO+ required).
- Click Send Invitation.
Managing Team Members
From Settings → Team you can:- View all active and pending members.
- Edit a member’s role at any time.
- Suspend a member to revoke their access immediately. Suspended users cannot log in, but their historical activity is preserved.
- Reactivate a suspended member at any time to restore their access.
Viewing the Audit Log
The audit log records every significant action taken within your organisation — who did what and when.- Go to Audit Logs in the sidebar (under Administration).
- Use the date range filter to narrow results.
- Filter by user, action type, or resource (e.g. property, lease, tenant).
- Click any entry for full details.
Built by Errsol Technologies LLP