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BrikSync PropOS supports multi-user organisations with role-based access control. Admins can invite team members, assign appropriate roles, and manage access from a central location.

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Roles Overview

Tenants are invited separately via the tenant record, not from Team Management. Team Management covers your internal staff and agents.

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Inviting a Team Member

  1. Go to Settings → Team.
  2. Click Invite Member.
  3. Enter the person’s email address.
  4. Select their role from the dropdown.
  5. Click Send Invitation.
The invitee will receive an email with a secure link to accept the invitation and create their account. Invitation links expire after 7 days. If the link expires, cancel the invitation and send a new one.

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Editing a Team Member’s Role

  1. Go to Settings → Team.
  2. Find the team member in the list.
  3. Select the new role from the role dropdown on their row.
The change is applied immediately — there is no separate save step. The team member will see their new permissions on their next page load or login.

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Suspending a Team Member

Suspending a team member revokes their access to the platform immediately. Their historical activity, notes, and records are preserved.
  1. Go to Settings → Team.
  2. Find the team member.
  3. Click Suspend.
  4. Confirm the action.
Suspended users appear under the Suspended section in Team Management and can be reactivated at any time.
Before suspending a Property Manager, reassign any open maintenance requests they are handling and update property assignments so the properties remain covered.

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Reactivating a Team Member

  1. Go to Settings → Team.
  2. Find the suspended member.
  3. Click Reactivate.
The user will regain access on their next login. You may need to reassign properties if they were removed during suspension.

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Pending Invitations

Invitations that have been sent but not yet accepted appear in the Pending tab. From there you can:
  • Cancel a pending invitation if it is no longer needed.
To send a fresh invitation after one has expired or been cancelled, use Invite Member to start a new invitation.
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Last modified on June 21, 2026